Capital District Towing FAQs

No, your vehicle is perfectly safe while you're getting towing services. While every car and truck is different, our team of professionals knows how to ensure that a vehicle is transported safely to its destination.

Wait times for our 24 hour towing services depend on a number of factors. We pride ourselves on giving accurate ETAs based on weather, location, access to your vehicle, and other factors that determine how quickly we will be able to reach you.

We understand that you have decisions to make. When you call us for 24 hour towing, you will get real information. Many companies give generic "45-minute" ETAs. Whether it's 15 or 90 minutes, we will tell you the truth so that you can make an educated decision. With our enhanced tow management software, you will receive live updates via text message.

All costs are upfront and mileage is verifiable through any number of online mapping programs. If there are details of the situation that were not originally provided, then the originally quoted price may change. The more details you provide to us on the phone, the more accurate you can be sure our estimate for your towing services will be.

While it may take some additional time to set up to tow properly, our experienced professionals take the time to adhere to recommended standards of safety and practice. We document the condition of all vehicles and equipment that we load beforehand. If it is determined that we damaged your vehicle during the towing services, we are fully licensed and insured and will make the situation right.

Call the local police department's non-emergency number. Wherever your vehicle was last located and the towing services were performed, that is the police office you should call. You can check out our vehicle locator portal for help in locating your vehicle if it was towed by Capital District Towing.

Yes, at Capital District Towing we pride ourselves in the ability to handle most types of vehicles with our 24 hour towing. We have the proper equipment to secure and transport your motorcycle.